terms and conditions

 

Terms of sale Le Relais du Grand Logis

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  1. RESERVATIONS: Relais du Grand Logis informs you that a pre-payment of a deposit amounting to 30% of the rental amount for the stay is charged on credit card. As you give us your credit card details, you also accept us to keep them until the end of the stay only, and use them in case of cancellation as mentioned in the cancelation conditions. The deposit must be received within one week of the confirmation of the reservation, and it implies that you accept these Terms of SaleThe balance is payable at the latest, one month before the arrival date.
  2. PAYMENT: All payments must be made out to Le Relais du Grand Logis.
  3. TOURIST TAX: The tourist tax is to be paid in addition to the rental fee. As it does not depend of our will, its rate can change from the date you make the reservation and the date of your stay.
  4. DEPOSIT: At check-in, the lessee will be asked to pay a deposit of €300 for each room occupied. The deposit will be refunded at check-out, or, at the latest, within two months of the check-out date, less the cost of any repairs or cleaning.
  5. ROOM CAPACITY: Note that the rooms are intended for a specific number of occupants. If this maximum number of occupants is exceeded with the agreement of Le Relais du Grand Logis, a supplement in the amount of €15 will be charged per additional occupant per night, you taking care of the extra bed or mattress, or €25 per additional occupant per night with the agreement of Le Relais du Grand Logis, bed and linen provided by Le Relais du Grand Logis.
  6. PETS: For hygienic and allergies reasons pets are not allowed on the premises.
  7. CHECK-IN AND CHECK-OUT TIMES: Check-in are from 15:00 to 18:00 and check-out are from 8:30 to 10:00. If you are unable to check-in during the allotted check-in times, we ask that you phone or text 00 3 36 73 76 63 32 ahead to inform Le Relais du Grand Logis. Early check out is possible on previous request.
  8. CANCELLATIONS: In case of early departure–shortened stay, the total amount of the stay is due.
    Written cancellation more than 30 days before the arrival date: the deposit will be kept
    Written cancellation from 29 to 15 days before the arrival date: 50% of the total amount is due.
    Written cancellation from 14 to 7 days before the arrival date: 75% of the total amount is due.
    Written cancellation from 6 days to the arrival date or no show: the total amount of the stay is due.
  9. TIDYING UP PRIOR TO DEPARTURE: When leaving the apartment is to be left in a correct state: furniture if moved is put back in its original location; any trash tossed into the bins located outside near the stop sign; linen and towels left on the beds; and dishes clean and put away in the appropriate cabinets. If the apartment is not left tidied or with dirty dishes, the cost of the apartment cleaning will be charged in extra.
  10. LAUNDRY: A laundry room with washers, dryers, ironing board and irons is available to guests 24 hours a day. You can purchase washing detergent at the laundry.
  11. APPLICABLE LAW:The parties accept the jurisdiction of the courts of the head office of Le Relais du Grand Logis. French law shall be the only applicable law. Any disputes arising from this agreement shall be brought before the courts of the head office of Le Relais du Grand Logis.
  12. GOVERNING LANGUAGE: The governing language of this agreement shall be French. Any translations into languages other than French are for information only.
  13. SWIMMING POOL: The swimming pool may be used by guests from the time they check in until 10:00 on the departure day. There is no lifeguard on duty at the swimming pool. Children are not allowed inside the pool area unless accompanied by an adult. Parents are responsible for supervising their children. In order to avoid accidents, running around the pool area and jumping into the pool are not allowed. Le Relais du Grand Logis shall not be held liable in the event of an accident. To preserve an atmosphere of relaxation and well –being, ball games, large inflatable toys, tobacco, topless sunbathing or swimming, and food are not allowed in the pool and / or its gardens.
  14. SMOKING: All indoor common areas, apartments and B&B at Le Relais du Grand Logis are non-smoking even by an opened window. On the grounds, occupants are asked not to smoke near windows, in the hill, or in the pool area.
  15. CONDITION PRECEDENT: The agreement will come into force upon receipt of the deposit.